Social Policy Group – Domestic and Family Violence in Settlement for Frontline Staff

A tailored, practical, and sector-responsive course, designed for frontline settlement workers and informed by practitioners and real-world experience. Strengthen your capability to recognise, respond to, and refer clients experiencing domestic and family violence through best-practice approaches, practical tools, case studies, and practitioner insights.

This eLearning course equips frontline settlement workers to address domestic and family violence (DFV) in their everyday work.

You will gain specialist knowledge and insights from DFV experts and experienced settlement practitioners. Learn core principles of effective DFV response, access practical tools and resources to apply in service delivery, and refresh or build your skills in recognising, responding to, and referring clients. The course also provides opportunities to reflect on supporting your own mental wellbeing while helping clients over the long term.

By the end, you will feel more confident, capable, and prepared to provide safe, effective support while maintaining your own wellbeing.

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  • Social Policy Group

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