The Supporting International Students report by headspace (July 2024) provides guidance for institutions and mental health services on how to better support international students, particularly those aged 12–25. These students often face unique challenges, including limited access to Medicare, financial constraints, cultural stigma, language barriers, and unfamiliarity with the Australian healthcare system. Most hold a Student Visa (subclass 500) and are required to maintain Overseas Student Health Cover (OSHC), which offers limited rebates for mental health services.
The report outlines barriers to care and suggests ways services can improve accessibility, such as offering culturally safe intake processes, salaried clinicians, and partnerships with universities. headspace centres offer free or low-cost support through walk-in services, online counselling, and peer support. For students aged 26 and over, referrals through GPs and services like Head to Health are recommended.
It also explains how OSHC works, including billing procedures, rebate structures, and potential out-of-pocket costs. Translation services and additional community-based supports are highlighted as important resources. The report concludes with links to further information and definitions relevant to international student healthcare access.
